We’re here to help with general enquiries, order support, and research-related questions.
If you have a question about our products, COAs, shipping, or your order, please reach out using the details below. Our team aims to respond as quickly as possible during business hours.
Email SupportFor the fastest response, please include:
Research Use OnlyAll products sold by EastCoastLabs are intended strictly for research purposes and are not for human or veterinary use.
We are unable to provide medical advice, dosing guidance, or usage instructions.
Order & Shipping EnquiriesIf your enquiry relates to:
Please include your order number in your email to help us assist you faster.
Response TimeWe typically respond within 24–48 business hours.
Enquiries sent on weekends or public holidays will be answered on the next business day.
Privacy & DiscretionAll enquiries are handled confidentially.
Your personal information is never shared with third parties outside of order fulfilment and support.
East Coast Labs is an online-based peptide store that provides a wide range of research peptides and laboratory supplies for scientific and educational purposes. The company focuses on offering high-quality peptide products intended for laboratory research, testing, and analytical studies.
All products sold by EastCoastLabs (ECL) are intended strictly for laboratory research purposes only. They are not approved for human or animal use, and are not intended for diagnostic, therapeutic, medicinal, or clinical applications.
Information on this website has not been evaluated by the TGA or any regulatory authority. By purchasing from EastCoastLabs, you confirm that you understand and agree to these terms and that products will be used solely for lawful research purposes.