At EastCoastLabs, we are committed to supplying high-quality, research-grade products. Due to the specialised nature of our products, please review this policy carefully before placing an order.
Due to safety, quality control, and regulatory considerations:
This policy ensures product integrity and compliance with laboratory handling standards.
Refunds or replacements will only be considered if:
For purity concerns, the customer must provide independent, third-party laboratory test results from a reputable, certified laboratory clearly showing purity below 98%.
Approved cases may result in a replacement product or a refund to the original payment method, at our discretion.
Refunds will not be provided for:
If a shipment is delayed or lost in transit, we will assist in liaising with the courier. However, EastCoastLabs cannot guarantee refunds for delays outside our control.
For all return or refund enquiries, please contact: eclpeptides@gmail.com
Please include your order number and relevant details so we can assist you as efficiently as possible.
