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Shipping policy

Shipping Policy

At EastCoastLabs, we aim to process and ship all orders as efficiently as possible while maintaining the highest standards of quality and discretion.

 

📦 Order Processing & Dispatch

  • In-stock items are typically dispatched within 1–2 business days after payment confirmation.

  • Out-of-stock or made-to-order items will be dispatched within 7–12 business days.

Dispatch time refers to the period required to prepare and ship your order. This does not include transit time.

 

 

🚚 Shipping Timeframes

Once dispatched, delivery times will vary depending on your location and the courier service selected at checkout. Estimated delivery times are provided by the courier and are outside of our control.

Please note that delays may occasionally occur due to factors such as:

  • Courier network delays

  • Public holidays

  • Weather events

  • Peak shipping periods

 

📍 Tracking Information

Once your order has been dispatched, tracking details will be provided via email where available. Please allow time for tracking updates to appear in the courier’s system.

 

 

📦 Incorrect Address or Failed Delivery

Customers are responsible for ensuring all shipping details are accurate at checkout.
EastCoastLabs cannot be held responsible for delays or losses resulting from incorrect or incomplete address information.

 

 

🧪 Research Use Only

All products sold by EastCoastLabs are intended strictly for research use only. By placing an order, you acknowledge and agree to this condition.

 

 

📩 Questions About Shipping

For any shipping-related enquiries, please contact us at:
eclpeptides@gmail.com

Please include your order number to help us assist you promptly.

See What Our Customers Are Saying!

Sarah Johnson

Order placed 31st December, arrived 6th January. Super fast 100% recommend

December 2025

Michael Chen

Ordered 10mg Reta which was on backorder so took 2 weeks to arrive, but quality makes it all worth it

December 2025

Emma Williams

Tested again myself after my first purchase as I was a bit hesitant, and can confirm 99%+ purity

December 2025

Daniel Lee

Package came damaged in the mail, ordered 2 vials of 10mg Reta, and 1 came with a crack in vial. Sent me 2 more for free – elite customer service

October 2025

Olivia Brown

Nagging rotator cuff injury seemed to disappear almost immediately after KLOW!

November 2025

James Martinez

Ordered 5 vials of Tirz. Best quality around, will come back for a re-up when I’m out

November 2025

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East Coast Labs is an online-based peptide store that provides a wide range of research peptides and laboratory supplies for scientific and educational purposes. The company focuses on offering high-quality peptide products intended for laboratory research, testing, and analytical studies.

Disclaimer

All products sold by EastCoastLabs (ECL) are intended strictly for laboratory research purposes only. They are not approved for human or animal use, and are not intended for diagnostic, therapeutic, medicinal, or clinical applications.

Information on this website has not been evaluated by the TGA or any regulatory authority. By purchasing from EastCoastLabs, you confirm that you understand and agree to these terms and that products will be used solely for lawful research purposes.

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